Avatar won’t show up…

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  forthebyrds · Member · Jul 30, 2007 at 7:01 pm

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  i’ve been trying to add a small avatar picture to show up on my comments, but every image i load gives me three little boxes with x’s in them. i tried loading them as .jpgs and .pngs, but nothing seems to work. It shows up long enough for me to crop it, but then when i submit it i get the boxes.
  Any clue?

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  timethief · Member · Jul 30, 2007 at 7:04 pm

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  red x’s – instead of images
  Please force a page reload.
  ctrl+f5 (Windows)
  apple+r (Mac)
  f5 (Linux)

  This is where avatar testing takes place – note that there is a time delay https://en.forums.wordpress.com/topic.php?id=8515
  Complete avatar information is here https://en.forums.wordpress.com/topic.php?id=13207

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  forthebyrds · Member · Jul 30, 2007 at 7:10 pm

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  Ok, i tried the page reload several times and also the thread for avatar testing. Very strange. i read something about some templates not allowing avatars, but i just picked one from the main selection–

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  timethief · Member · Jul 30, 2007 at 7:12 pm

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  Which theme are you using please?
  And please post a link to your wordpress.com hosted blog, unless it’s “not safe for work”.

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  forthebyrds · Member · Jul 30, 2007 at 7:20 pm

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  The theme i’m using is “Tarski by Benedict Eastaugh and Chris Sternal-Johnson
  A relaxing two-column theme, with two spots for widgets and a custom header.” My link is pretty personal site about infertility, so if you can find an answer just from the theme name, that would be great. Otherwise, let me know!

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  raincoaster · Member · Jul 31, 2007 at 12:55 am

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  What is the name of the file you’re trying to use as an Avatar? It could be something weird in the file name, like punctuation that WP.com doesn’t recognize. Maybe just copy the pic and rename it avatar.jpg or whatever and try again?

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  forthebyrds · Member · Jul 31, 2007 at 6:11 pm

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  Thanks…the name is just “us.png” or “us.jpg”. i’ll try the new name and see how it works!

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  abbydonkrafts · Member · Jul 31, 2007 at 6:55 pm

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  Are you renaming a file of a different type? Perhaps it shows up for cropping because the browser doesn’t have a problem rendering it, but the backend code that tries to crop it is unable to read it because it expects something else. As a result, it spits out bad data. This is just an assumption.

  If you are changing file types, be sure to actually save it as that file type (not just renaming the extension).

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  forthebyrds · Member · Jul 31, 2007 at 7:38 pm

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  It seems like it worked–thank you!! That was exactly the problem…

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  abbydonkrafts · Member · Jul 31, 2007 at 7:40 pm

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  You’re welcome. Please mark this topic as Resolved at the top. :-)