Average Time For Replies

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  tobyelliottuk · Member · Feb 28, 2012 at 2:12 pm

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  Hi there

  I was just wondering what the average time for replies is? I now have 2 items in the forum and 1 item in the help centre.

  The reason I ask is that I purchased the $99 upgrade and if I can’t adjust the website as I require I will be getting a refund and need to know within 30 days to do this.

  Thanks

  Toby

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Feb 28, 2012 at 11:54 pm

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  Please be pateint while waiting for Staff to respond to this one. Please note that as your WordPress.com userabne is not linked to a free hosted WordPress.com blog you need to post an active link starting with http:// to the free hosted WordPress.com blog you purchased the upgrade for.

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  tobyelliottuk · Member · Feb 29, 2012 at 10:14 am

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  Hi timethief,

  Thanks for the response – I’ve started to get responses on stuff :-)

  For note – my site is at http://www.tobyelliottdotcom.wordpress.com

  I currently have my domain pointing to a Blogger website, but I am in the process of switching over to WordPress.

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  raincoaster · Member · Feb 29, 2012 at 12:03 pm

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  Staff have already replied to one of your questions in the forum https://en.forums.wordpress.com/topic/additional-attribution?replies=4

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  tobyelliottuk · Member · Feb 29, 2012 at 12:04 pm

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  …hence I thanked them and put this question as ‘resolved’

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  designsimply · Member · Mar 1, 2012 at 4:10 am

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  Hiya. Most CSS forum posts get a response within 24 hours on weekdays, but that can vary depending on time off for weekends and vacation days for the support team as well as how many requests are made ahead of you.

  Sometimes volunteers help out too and replies are even faster. :)

  Cheers!