avi small file will not process?

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  bryanboydshomefront · Member · Jun 21, 2013 at 1:03 pm

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  comes back with an error message after trying to process for a number of minutes. I have tried using both avi and wvm formats and neither will process. I did use this feature on May 31st with a larger wvm file and it did work. I bought the video press upgrade in Sept of 2012

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  sixhours · Member · Jun 21, 2013 at 5:37 pm

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  Howdy!

  I’m happy to help you with this. Can you tell me exactly the error message you receive after you try to process the file?

  Even better, could you take a screenshot of the error? You’ll find instructions for making a screenshot here:
  http://en.support.wordpress.com/make-a-screenshot/

  Thanks!

  Cheers,
  Caroline