Ayuda al iniciar sesión al administrador de WordPress

  • Unknown's avatar
    arsgoetia12 · Member ·

    Hola.

    El día de hoy hice algo estúpido, aparentemente, el dueño del dominio para el que trabajo me pidió que probara si un dominio estaba disponible, yo dije bueno qué es lo peor que me pueda pasar? que me diga que está ocupado el dominio.

    So, cuando intenté cambiar la entrada de la página web, se desvincula la sesión de WordPress, y el problema: Ahora no puedo entrar a WordPresss con los datos que tenía antes para ingresar al dominio, no me agarra el usuario, no me han llegados correo al correo para poder hacer los cambios, y obviamente tengo la web principal caida.

    Lo que necesito es poder ingresar de nuevo a WordPress

    The blog I need help with is: (visible only to logged in users)

  • staff-95percentghost · Staff ·

    Hi there! Please note that we offer this forum in English – you are welcome to send messages in Spanish but I’ll be using Google Translate to understand them, and replying to you in English.

    Hello.

    Today I did something stupid, apparently the owner of the domain I work for asked me to test if a domain was available, I said well what’s the worst that can happen to me? to tell me that the domain is busy.

    So, when I tried to change the entry of the web page, the WordPress session is disconnected, and the problem: Now I cannot enter WordPress with the data I had before to enter the domain, the user does not grab me, I have not received an email to make the changes, and obviously I have the main website down.

    What I need is to be able to enter WordPress again

    It sounds like this was a change made on a site that uses the free WordPress software from WordPress.org, if I understand correctly. WordPress.com does also allow you to change the domain, but the domain setting works differently in order to prevent just this kind of issue.

    I would strongly recommend contacting your host in order to help resolve this, or potentially the community forums of WordPress.org which can give you more accurate help:
    https://wordpress.org/support/forums/

    WordPress.org also have a guide to help you with how to change a domain on the site:
    https://wordpress.org/documentation/article/changing-the-site-url/

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