Back end of site not accessible

• 

  alaynaklco · Member · Feb 13, 2019 at 3:12 pm

  • Copy link
  • Add topic to favorites

  Hello,

  Our company site, http://www.flashstarts.com, is suddenly no longer accessible with a WordPress login. The external, user facing side is functioning, but we cannot access the dashboard which holds critical consumer information. Please assist!

  The blog I need help with is: (visible only to logged in users)

• 

  eight84 · Member · Feb 13, 2019 at 3:40 pm

  • Copy link

  Hi-

  It looks like your website is not hosted at WordPress.com. This forum is for websites hosted at WordPress.com.

  You may want to:

  1. Contact your web host (GoDaddy) if this issue persists.

  2. Your website was created using WordPress.org software and there is a support forum for WordPress.org as well!

  Here is the link: WordPress.org Support Forums
  

  WordPress.com and WordPress.org – What is the difference?

  Hope this helps point you in the right direction!