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  517redeemed · Member · Jun 29, 2022 at 6:13 am

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  I ran into some issues with my hosting plan. The login username is 527Redeemed. I want to know if I pay for a hosting plan could you guys restore the data?

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  mohammadriyad · Member · Jun 29, 2022 at 6:52 am

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  Hi there,

  Are you sure you are using WordPress.com hosting?
  This is WordPress.com forum, If you are using hosting from another hosting provider please try to contact your hosting provider’s support team who may be able to assist.

  Hope this helps.
  Thank you.

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  mohammadriyad · Member · Jun 29, 2022 at 6:54 am

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  To avoid confusion about WordPress.com vs WordPress.org please know the differences from here https://wordpress.com/support/com-vs-org/

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  fstat · Staff · Jun 29, 2022 at 7:28 am

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  We don’t have a WordPress.com account with that username. What’s your site’s address so I can have a look?