back up file for my site please

  • Unknown's avatar
    sarahsnow68 · Member ·

    back up file

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-ozmodiar · Staff ·

    Hi,

    I’m not seeing any record of that domain or your site ever being registered or hosted here at WordPress.com.

    Could you have built a site with the open-source WordPress software from WordPress.org and hosted it elsewhere?

    WordPress.com vs. WordPress.org

    You may have used WordPress.com to access your site in the past, many people do. But if you are having trouble with it, you will need to talk to your domain registrar and/or host’s support team. We here at WordPress.com have no access to sites that are not hosted on our servers.

    Take a look and let us know if anything is unclear or you have any further questions.

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