Backend message
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I did update my sute.
After that it appeared a message like this”You have won an award. Please answer this question”
The question concerned how many people I could inform about wordpress.
Is it normal?
Many thanks
RetecinemaindipendenteThe blog I need help with is: (visible only to logged in users)
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Do you find it here when you scroll down to “awards”?
https://wordpress.com/#!/notifications/ -
Thany you for your kind response
The only award I find is “On lunedì aprile 29, 2013 you surpassed your previous record of most follows in one day for your blog retecinemaindipendente. Nice!”
Do I have to wait for another and new notification? -
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I suppose it its possible.
Who, aside from you, has access to your login information?
Go to your email program and change the password to a very difficult one because that’s how many hackers gain access to blogs
1. If you can log-in go here > Users > All Users and delete any user that does not belong there.
2. Disable post by email > http://en.support.wordpress.com/post-by-email/
3. Disable post by voice > http://en.support.wordpress.com/post-by-voice/
4. Change your blog password to a very difficult one > http://en.support.wordpress.com/passwords/#change-your-password
5. Use a secure, encrypted connection to connect to your Dashboard. Under Users → Personal Settings, check the box that says “Always use HTTPS when visiting administration pages, and click Save Changes.
6. Set up two step authentication http://en.support.wordpress.com/security/two-step-authentication/
Then read this please knowing that blogs don’t get hacked when security protocols are followed. > http://en.support.wordpress.com/security/
P.S. I flagged this for Staff follow-up.
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I’m 90% sure it’s just a survey or something from WordPress.com. Even if a hacker could get into your blog, he can’t put messages on the dashboard any more than you can.
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@retecinemaindipendente
I agree with raincoaster. My hunch is you have enabled “get instant feedback”. You can disable the nanny ie. get instant feedback. Go to Users > Personal Settings and disable “Instant Post Feedback”. Then let us know if that message disappears or not. -
Thank you for your support.
Nobody aside from me can manage the site.
I’ve done everything you suggested.
Email and voice were already disabled.
I’ve changed the password with very strong one.
If it can be usefull I will update about my site
Thank you again
My best -
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Hi retecinemaindipendente,
The message you received is odd, and without seeing it, I’m not sure if it references something we would have sent or not.
If you see it again, please grab a screenshot of it and post the screenshot to your media library so I can take a look at it.
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Hi jackiedana,
just to explain: the message appeared on the same position of the image http://wp.me/a3qnv0-58.
It was very similar on the top part of the page. The first announcement was about the award and asked me to click to win it. The secondone was a question about how many people I could inform of WordPress or something like that.
Probably I’ve not been careful but I couldn’t imagine that it was dangerous.
If I will see it again I will grab it.
Thank you -
Hi retecinemaindipendente,
That doesn’t sound like something we’d add to a site, but again, if it shows up again, please take a screenshot and let me know.
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