Background on my theme
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Good evening I trust you are well. I have been struggling to change my background and colors but I have not been able to because I am not given the option to as it only gives me ‘default’ and ‘choose a palette’.
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Correct account: Yes -
First, please make sure that your browser is up to date: https://browsehappy.com/
If it is not, please try updating your browser or switching to a different browser.
If it is, please do these two things:
1. Try clearing your browser’s cache and cookies.
2. Try with all browser extensions or add-ons temporarily disabled.
Please let us know how each step goes for you, and which browser (and version of) you’re using if you’re still having trouble.
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Hi there!
It looks like you created a new thread for this issue. Can you please respond to one thread so that we can keep everything together instead of creating new threads for the same issue?
In your new thread, you said the following:
Hello. I have previously contacted your team on how to get rid of the default image in my background and add my own and was told to update my browser, clear all its cache or use a different browser (I have done all 3) still to no avail.
Sorry to hear that the troubleshooting didn’t work. Could you please try the following steps?
* Click My Site → Page → Drafts → Home to open the page in the editor.
* Click the three horizontal menus near the top right (see the screenshot below).
* From the slide-out panel, click on the first “Cover” block.
* Look for the “Replace” option above the Cover block (in the block toolbar).Here’s a screenshot:
After you click the Replace option, it will give you the option to choose a photo either from your media library or upload one from your computer.
Please try the steps above and let us know how it goes.
- The topic ‘Background on my theme’ is closed to new replies.
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