Background Video not playing on iPhone
-
The background video we have on our homepage is not playing on iphones. We’ve tried the website on multiple devices (Chrome, Android, iPhones) and it all works well but the video is just a picture when using an iPhone.
-
Hey there, it may well be unsupported on mobile browsers. Can you confirm which site you need help with? The one you listed has a DNS error; if you’re trying to connect it with a site we host, here’s how to go about that.
Once we have a correct site link, we’ll check it out and point you in the right direction for support.
-
It’s one of my client’s websites so I can’t post the link of their site here. What’s the common fix though on this problem?
-
Hi there,
It’s difficult to pinpoint exactly what the issue is without visiting and assessing the site, as there could be several different causes for the video not working properly. If you would like, we can reach out via email to retrieve the information so that we can see how we can assist.
Let us know. Thanks! -
-
Please check your inbox for a message from our support team. If you are not sure which inbox to check, we have sent our message via the email address you entered here: https://wordpress.com/me/account/
Thanks!
- The topic ‘Background Video not playing on iPhone’ is closed to new replies.
WordPress.com Forums 