backup
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Hi,
i already a have wordpress site – http://www.steinhalvorsenarkitekter.no. this was created long before i started working at the architect studio. i cant find any information about backup on the site – nor an email that i can use to conact customer service. how can i find out if a back up was done when creating the site? thank you
maren -
Hi there Maren!
I’m afraid that, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with another company.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
You can look for help at the community forums here: https://wordpress.org/support/forums/
http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.
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