Bad Customer Service Communication!!

• 

  mollysskincare · Member · Nov 7, 2016 at 11:00 pm

  • Copy link
  • Add topic to favorites

  I started a chat with Charlie S. and the chat window kept closing wouldn’t stay open so our communication was not clear and he cancelled my premium package without explaining that my premium theme will be cancelled so now my website looks like crap.

  The blog I need help with is: (visible only to logged in users)

• 

  kokkieh · Staff · Nov 8, 2016 at 12:18 pm

  • Copy link

  I see you are already being helped with this via email, so I’m closing this thread so we can keep everything in one place.