Bandwidth issues

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  stepq22gmailcom · Member · Jan 28, 2023 at 5:00 pm

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  Good morning.
  My website is no longer visible because it said there is not enough bandwidth…
  How can you help, please?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  stepq22gmailcom · Member · Jan 28, 2023 at 5:02 pm

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  What is the issue with my website?

  Each time I click, it says :Bandwidth Limit Exceeded.

  The server is temporarily unable to service your request due to the site owner reaching his/her bandwidth limit. Please try again later.

  How can you help, please?

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  bookstooge · Member · Jan 28, 2023 at 6:38 pm

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  What is the url of your website?

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  staartmees · Member · Jan 28, 2023 at 7:08 pm

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  You must contact your hosting support to solve this problem.

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  stepq22gmailcom · Member · Jan 28, 2023 at 9:03 pm

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  WordPress is the host.

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  staartmees · Member · Jan 29, 2023 at 6:44 am

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  WordPress.com doesn’t have a bandwith limit. I guess your site uses the open source wordpress.org. What is the URL of your site?

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  supernovia · Staff · Feb 3, 2023 at 1:31 am

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  @bookstooge – can you confirm whether you see the address on this request?

  @stepq22gmailcom – could you get a screenshot of that page, including the address bar so we can see what URL is giving you that? We don’t limit bandwidth, so more context will be helpful.

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  bookstooge · Member · Feb 3, 2023 at 2:54 am

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  At the bottom of the first post I see:
  stegygroup.wordpress.com

  However, having hung around here for several years I’ve learned never to assume that is the address being referred to by the OP. Which is why I always ask. Especially when they have issues that aren’t wp.com issues.

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  aisajib · Member · Feb 3, 2023 at 3:10 am

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  @bookstooge – You’re correct. Based on the fact that @stepq22gmailcom is seeing a bandwidth limit reached message, I’m guessing they have a self-hosted WordPress.org site.

  @stepq22gmailcom Please share the link to your site. You will need to contact your hosting company, but we may be able to point you in the right direction once we have your site address. Thanks!