Bank card charged without authorization, refund now!

  • Unknown's avatar

    You auto renewed my domain to the tune of $17.00 without my authorization and WELL BEFORE it expires on November 30, 2011. I WANT A REFUND IMMEDIATELY or I will file a fraud report with my bank. Please contact me immediately!!!!
    Jessica Ewart
    Blog url: http://thriftyyogi.wordpress.com/

  • Unknown's avatar

    Hi Jessica,

    We automatically renew domain registrations one month before their expiration date to ensure that you never lose ownership of your domain and send out a few notification emails before this charge takes place. We can go ahead and cancel your domain name and provide a refund, but you may not be able to get it back in the future. Is that okay with you?

    Otherwise, your domain is now set to expire on November 30, 2012.

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