BeBuilder problem

  • Unknown's avatar

    When editing a post or page with Be Builder, it appears
    There has been a critical error on this website. Please check your site admin email inbox for instructions.
    Learn more about troubleshooting WordPress.
    Plugins are updated, except wordpress, because the same notification appears.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re unable to provide support. But I can get you pointed in the right direction.

    The good news is that because your host uses the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), help is available at the community forums here:

    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    The folks in the open-source forum are more familiar with these issues and are in the best position to help.

    I would also recommend reaching out to Be Builder support since that appears to be the plugin that’s giving you trouble.

    I hope this points you in the right direction.

  • Unknown's avatar
  • The topic ‘BeBuilder problem’ is closed to new replies.