Been waiting on confirmation email for hours

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  chrisheffner · Member · Oct 20, 2014 at 12:18 am

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  I am not receiving the confirmation email to publish or change any of my pages (chrisheffner.wordpress.com). I have verified my address, resent the confirmation email many many times, have verified that nothing is in my spam box, and waited for 5 hours so far. I keep hitting send email, it says it was sent, but I have yet to receive anything. I am getting other emails but just not from wordpress.com. Please help. I had the day blocked off to work on this and now have spent it all waiting for this annoying email.

  The blog I need help with is: (visible only to logged in users)

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  valentine · Member · Oct 20, 2014 at 10:03 am

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  Hi chrisheffner,

  If you’re using Gmail, have you checked the Social tab as well?

  I’ve also tagged this topic for a Staff follow-up. They’ll be able to send you an email manually for verification.

  Please subscribe to the thread so you are notified when they respond, and please be patient while waiting.

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  chrisheffner · Member · Oct 20, 2014 at 11:44 pm

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  Thanks. I am not using gmail and I did get an email indicating that you responded to my post.

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  rachelmcr · Member · Oct 21, 2014 at 1:23 pm

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  Hi Chris,

  Sorry about that! I just sent you an email about this. Can you please reply directly to that email to confirm you received it?

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  felicitycornelia · Member · Nov 24, 2014 at 7:31 pm

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  I’m sorry to say I have the same problem.
  Checked spam and social (gmail) … no e-mail.
  https://felicitycornelia.wordpress.com/
  your looking into this would much appreciated.

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  rachelmcr · Member · Nov 25, 2014 at 11:30 am

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  @ felicitycornelia — I just checked your account and your email address was successfully confirmed. If you’re still having trouble with your account, please start a new forum thread with your question and we can help you out with it there. :) Thanks!

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  khusnudz · Member · Dec 19, 2014 at 3:37 am

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  may I bump this thread? *as the same condition happen to me

  Please check khuznudz.wordpress.com ..
  I cannot publish anything, since it asked me to make a confirmation.
  But I just digging to all items in my email address (a new email created), and still found nothing. No confirmation letter, anywhere.

  Please help me.

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  rachelmcr · Member · Dec 22, 2014 at 10:42 am

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  @khusnudz — Can you please check with your email service provider about this? We are sending you the emails, but your email service provider is rejecting them. They are giving this error:

  550 Requested action not taken: mailbox unavailable

  You can also try updating the email address in your account settings to a different email address if you think that might work better.

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  tomsawyerv · Member · Jan 7, 2015 at 6:23 am

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  Same issue. Social tab and spam are clear of any messages from WordPress, but hilariously, I immediately got the email receipt from when I purchased a domain.

  oneohfour.me

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  rachelmcr · Member · Jan 7, 2015 at 11:26 am

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  @tomsawyerv — I just sent you an email to help sort this out for you. Please let me know if you don’t get that email from me!

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  gra78 · Member · Jan 20, 2015 at 7:23 pm

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  “You can also try updating the email address in your account settings to a different email address if you think that might work better. “

  TRIED THIS WITH NO LUCK… DOES WORDPRESS ACTUALLY READ THIS… AND ACT ON IT???

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  rachelmcr · Member · Jan 21, 2015 at 10:23 am

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  @gra78 — I just checked your account, and your email address is already confirmed. If you’re still seeing a message about confirming your email address, you may need to refresh your browser or clear your browser’s cache.