being billed

  • Unknown's avatar
    wanderingnurse78 · Member ·

    Hi there…I was billed $24 by you guys on my credit card. I can not recall any of my info to log into this site but I would like to close it. Can someone please contact me at [redacted] or (email visible only to moderators and staff)

  • Unknown's avatar
    gemmacevans · Member ·

    Hi wanderingnurse78,

    The account you are contacting us from hasn’t created any WordPress.com sites or been charged for any upgrades. Please try entering the payment details into the “Why was I charged?” form:

    Why was I charged?

    If you don’t recognise the charge, do not post any transaction IDs or card details on these public forums — the Contact Support » link (on the right) can be used to contact our payments team and they will take a closer look.

    Also, we have redacted the phone number you shared as these forums are a public place.

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