Being charge for a redirect?!

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  selenarollasoneb154b02fc · Member · Jul 14, 2021 at 4:50 am

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  Hi I’m being charged for a redirect from my http://www.brisbanebirthphotography.wordpress.com website. I’m about to close the related accounts and want to disable this because I don’t think I need the redirect anymore. First, I need to know a) if this will affect my existing website and b) how to stop the charges.

  The site I need help with is http://www.brisbanebirthphotography.com.au. It is not hosted by WordPress.com, but it is connected with Jetpack.

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  kokkieh · Staff · Jul 14, 2021 at 6:52 am

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  Hi there,

  Cancelling your site redirect upgrade won’t affect your current site in any way. It will just stop sending traffic to your WordPress.com site, to the new site instead. In other words, any existing links out there on the web for your WordPress.com site, will stop working once you cancel this upgrade and delete your site.

  However, I see you’re using the Jetpack plugin on your http://www.brisbanebirthphotography.com.au/ site. That plugin relies on a connection to WordPress.com to work, so if you completely delete your selenarollasoneb154b02fc account, all Jetpack features that rely on that connection will stop working.

  I see your http://www.brisbanebirthphotography.wordpress.com/ site with its connected upgrades belong to a completely different account. To cancel those, you’ll need to log into that account first. If you don’t remember the login details for the correct account, please follow our account recovery process at https://en.support.wordpress.com/account-recovery/ so we can help you regain access.