Being Charged for a Domain I want to Cancel but can't find it in my account settings

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  amyhellerdesign · Member · Dec 26, 2016 at 12:24 pm

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  I just got a bill from PayPal stating that I was up for renewal for a domain which includes private registration and domain mapping – I don’t need the domain any longer. I looked under my account information and it doesn’t show the domain in there, so I’m unsure where to go to cancel it. Any info appreciated.

  The blog I need help with is: (visible only to logged in users)

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  antonyagnel · Member · Dec 26, 2016 at 2:05 pm

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  Look for it under Purchases.

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  amyhellerdesign · Member · Dec 26, 2016 at 3:34 pm

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  It’s not in there. It’s not in any of the places in my account where it should be.

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  kokkieh · Staff · Dec 26, 2016 at 3:54 pm

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  Hi there,

  What is the domain? You don’t own any upgrades in this WordPress.com account, so the domain is most likely registered to a different username, but it’s impossible to help you find out which if I don’t have the domain.

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  amyhellerdesign · Member · Dec 26, 2016 at 3:59 pm

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  Can I please email it to you vs. posting it publicly?

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  kokkieh · Staff · Dec 26, 2016 at 5:28 pm

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  Sure. I’ve sent you an email. Please reply with the information I requested there.