Being charged for a website domain that I don’t have access to
-
I would like to cancel my WordPress for plant-based-planet.com, but I can’t find a ‘Purchase History’ even though my bank account is being charged $96 USD. I do not want to be charged for this and I believed that I had canceled it.
-
It’s obvious that site is connected to another account of yours. As you have a paid plan, its’ very easy to restore access to your account at https://wordpress.com/support/account-recovery/.
Next you can manage your purchases, https://wordpress.com/support/manage-purchases/#removing-purchases -
Hi there,
I can confirm that site belongs to a different WordPress.com account.
If you don’t remember the login details for the correct account, please follow our account recovery process at https://en.support.wordpress.com/account-recovery/ so we can help you regain access.
- The topic ‘Being charged for a website domain that I don’t have access to’ is closed to new replies.