Being Charged for WordPress Site
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I was recently charged on my credit for a word press site I made years ago. I no longer have access to the email used to set it up.
I can find where to talk to an actual person on the word press customer support website.
How can I get in touch with someone to get this subscription cancelled and refunded?
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Hello there,
If you do not have access to the WordPress.com account or email address associated with the WordPress.com account, can you email us at help@wordpress.com with the transaction ID. This will help us track the account and the charges.
Charges from WordPress.com will have “WordPress” or “WPCHRG.com” listed on your billing statement. If you are unsure what this charge was for, you can search here for more information and find out why you got charged: https://wpchrg.wordpress.com/
Here’s a list of how WordPress.com charges may appear on your statement: https://wordpress.com/support/billing-history/#on-your-credit-card-statement
You can follow this guide to help you with retrieving the transaction id: https://en.support.wordpress.com/transaction-id/
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