Being charged in EU money rather than in USD?

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  authorbellescarlett · Member · Mar 3, 2018 at 8:27 pm

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  I would like to upgrade my plan from free to a paid plan BUT WordPress is trying to have me pay in EU money when I’m an American living in America with my account settings to American MST (Denver) time zone.

  EU is a higher conversion rate for me than if I pay in USD and even though I’ve alerted some “experts” no one has helped solve this problem yet. If anyone has advice about how to get EU off and USD prices on my upgrades, I’d be grateful.

  Thanks.

  The blog I need help with is: (visible only to logged in users)

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  darciemg · Staff · Mar 3, 2018 at 9:47 pm

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  Hi Belle,
  Experts routed your issue to Happiness Engineers, since we cannot change currency. They likely have your emails sitting in their queue to email you back.

  To get help from staff in the forums, you’d want to tag your post with modlook. See How do I get a Moderator/Staff reply for my question?

  I’ll tag that for you now to get help changing your currency.

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  fstat · Staff · Mar 3, 2018 at 11:15 pm

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  Hi Belle,

  I have successfully changed your account’s currency to USD.

  Let me know if there’s anything else I can do for you. I’m happy to help.

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  authorbellescarlett · Member · Mar 4, 2018 at 1:47 am

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  That’s awesome, thanks for your help!

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  fstat · Staff · Mar 5, 2018 at 7:16 am

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  You’re welcome :)