Being given a deleted page

  • Unknown's avatar
    aptexas · Member ·

    I keep getting access to a page I asked to be deleted instead of the new page I paid for. Because its opening the old page I’m not able to chat with a technician. Please help!??

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    drunkentennis · Member ·

    Good day,

    Your account might have the old site set as default. Please navigate to the top left corner where you find ‘My Site’. Click on that.

    The site management menu should show up. To change to another site, click on the current site’s name (it should have the word ‘change site’). From there, you can select the other sites you have on your account.

    Also, from what I see mytexaseco.wordpress.com is up and running but mytexaseco.com isn’t resolving.

    Please give the above suggestion a try.

    Cheers,
    Win

  • kokkieh · Staff ·

    Hi there,

    What site are you trying to access?

    I see only one site in your account, https://mytexaseco.wordpress.com/, and that site is currently on the free plan. You had a Premium Plan along with the domain, nutrihealth.co, on that site, but the plan and domain was cancelled on the same day they were purchased – 8 January 2018.

    If you’re trying to access a different site, that site most likely belongs to a different username account. If you give me the site address I can help you find the correct account.

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