Bell notifications
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Bell notifications doesn’t work suddenly. And notifications in wordpress app (android) either doesn’t work. All of that from this morning.
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hello there,
Many thanks for reaching out.
We’ll take a look at the account and see if we can retrace some steps here. Are there actions or anything in particular you were looking to get a notification for?
Also, is this happening on a desktop as well?
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Hello,
Yes, I’m waiting for the new comments notifications. But the last one was yesterday. Since ten, nothing cames. The comments works, I can see the new comments in the admin panel, bau it is frustrating to search for it instade tu get my notifications. Also the post schedule doesn’t work, I should post manually. All of this are happening on desktop.
Mobile app doesn’t work either. I can;t see ntifications, I can’t see new comments, I need to enter every time through “view admin” to see if a have new comments and reply ti them.
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Can you let us also know the site URL where you’re seeing this issue? Once we have that information, we’ll be better able to advise.
Thanks!
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Hi there, I took a look with the tools available to us, but I don’t see anything that would be disrupting this, I’m sorry.
Jetpack controls these notifications, so please contact Jetpack’s support about this via https://jetpack.com/contact-support/?rel=support if you have a paid plan, or https://wordpress.org/support/plugin/jetpack/ if you do not.
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