Big Bug on our account linked to woocommerce paid orders (support not works9

  • Unknown's avatar
    grigliareduroshop · Member ·

    Hi
    we have the problem that for access our woocommerce paid plugins support we have to verify the mail

    Message is the follow

    In order to access this section of your account please verify your email address.
    If you have already confirmed your email address, please log out of WooCommerce.com and then login again. If you still need to confirm your email, we sent you an email to verify your email address when you signed up. You can try searching for an email from WordPress.com to find it.

    Note: Don’t forget to check your spam folder!

    We go to dig on past mail (begin of year), we click, said mail verified but never works.

    Let us also create with same username and mail (that i made for post here) a new wordpress.com account… not sure what will happen with the relation of the old one… not activated with the new one and our woocommerce order with same user id.

    A big mess.
    Please help

    My username is the same in woocommerce.

  • staff-blorbo · Staff ·

    At https://woocommerce.com/contact-us use “I need Help with My Account” > “Need something else” to get help verifying the account. You can ask your question there too at the same time.

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