Big Cartel – Big Issues
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I have yet to find resolution and have been working on this for weeks. I have exhausted my resources and need help transferring my domain name to my big cartel site. A week ago I changed my CNAME to the desired new location for my http://www.twomagoos.com. And it never changed, in FACT it actually deleted the came change request and reverted BACK to the alternate WP cnames that I had previously deleted. Is there any other way for me to have my big cartel shop at twomagoos.com or must I cancel my WP account and register my site name with a different server? ( since I can’t transfer it.) TIA.
The blog I need help with is: (visible only to logged in users)
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twomagoos.com is set as the primary domain for twomagoos.wordpress.com and will appear in the address bar when you visit the site.
See: http://en.support.wordpress.com/domains/transfer-domain-registration/
Visit Move Your Domain to Another Host for more options for moving your domain. http://support.wordpress.com/domains/move-domain/
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Do you have instructions from Big Cartel that I can look at as far as mapping a domain to their site?
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In addition, you can always transfer your domain to a new registrar using these instructions:
You should NEVER cancel a domain unless you are absolutely sure that you have no use for it again. Canceling a domain runs a very real risk of your losing control of it and not being able to register it again.
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I have already done the domain transfer twice, and was told it would take 72+ hrs after waiting two weeks i still have the same issue.
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I actually went back to retry and there was a transfer notification that needed my approval. I approved it and they said i would be getting something from big cartel, that was a few hours ago, but no email.
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I spoke with big cartel this is what i have been told.
“Hi again Valerie,
Ah, WordPress is too funny, we actually don’t contact our shops about domain transfers, since our shops have so many different options as to who their domain provider can be!
You’ll either want to log into your WordPress account (or if WordPress gave you access to a http://www.wildwestdomains.com/ account) and make the changes listed here: http://help.bigcartel.com/basics/domains/other-domain-setup/
You may even be able to just forward that link to WordPress and ask them to set that up for you if you don’t have access to your custom domain controls!
I hope that helps! Just let me know if you need anything else.
Lauren”
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Ah, so that isn’t a “transfer”. Domain transfer is for when you want to move your domain registration to another registrar.
To do what Big Cartel is asking you to do, by following the instructions here:
Please note, your domain will still be registered with WordPress.com although it will be pointed elsewhere. In order for the domain to work correctly, you will need to renew the domain registration each year or set it to renew automatically.
Let me know if you have any trouble.
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I cannot add a new dns record. I need to change the cname and wordpress wont let me. I need to know how to make it possible for someone to type in “twomagoos.com” and have my big cartel store pop up, if this is not a possibility can you let me know why the two sites refuse to allow the transfer/action. I have been working on this for months and need to resolve. Thanks -Val
Per big cartel:
Can I get your IP address or Name Servers for my DNS Host?
For your own good, the answer is no. You won’t need to use our IP address or name servers to link your custom domain to your Big Cartel store. IP addresses change over time, and if we change ours, the redirect to your domain would break–leaving your shop inaccessible.
Trust us: using a CNAME record to redirect your domain will prevent major frustration, and keep your store open for business around the clock.
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I’m afraid what they instruct is not functionality that WordPress.com offers. If bigcartel cannot use nameservers or IP addresses to use a custom domain name, you will need to transfer your domain registration to a registrar (GoDaddy for example) that offers the ability to forward your domain in the way that bigcartel directs.
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You may be better off moving to a self-hosted WordPress site.
There are a number of plugins for self hosted sites that offer e-commerce options.
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Our WordPress.com Business upgrade does offer some e-commerce options. But does not work with bigcartel.
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Ok I do not want to pay anymore money. I bought my domain, and now am paying monthly to big cartel. If i use a self hosted site will i be able to work off of my existing format or will I have to do all html formatting and design my own site?
I do not want to pay go daddy for services that I wont be using.
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You will have to look into that a bit further. I am not familiar with how bigcartel works with self hosted WordPress sites. The bigcartel support staff may know.
There appears to be a WordPress plugin for bigcartel users here:
But other than knowing it exists, I have no additional information about it and have not used it myself.
You might look for advice on the WordPress.org support forums:
Perhaps someone there has used WordPress and bigcartel together.
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