Big Problem

  • Unknown's avatar

    Hello to all,
    today i tryed with my host (unfortunantly hostagator) to update my php cause wordpress suggested to me! i did all the steps as wordpress said , i took a backup before i make the update and all was ok.. I speak with an employee of HG and i asked him if i this update will have any affect on my google setting because i didn t know and he said me no. As i though it made me a BIG PROBLEM and it created me a chaos with google.. so i deside to bring back my old php and use the back up of UpdraftPlus.. after i installed everything , the new problem is that my post in my site don t have pictures and mb something else will be missing..can someone help me here because i really guys can t find any help anywhere?
    Details: my last php version was 7.1 then updated to 7.3.. after the problem with google appeared i turned in back at 7.1 ( here i used the UpdraftPlus) .my problem now is pictures on post. Then hostgator bring me again to 7.3. Please , i really need help. socialtech.site

  • Hi there!

    Since your site is not hosted with WordPress.com (it is a site using the open-source WordPress software, from WordPress.org, but hosted with Hostgator), you’ll want to reach out to them directly about it or write on the community forums: https://wordpress.org/support/forums/

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
    https://wordpress.com/support/com-vs-org/

    http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

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