BIG PROBLEM

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  amerklico · Member · May 24, 2024 at 1:45 pm

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  Hello, i have problem with login. How can log in to wordpress account without e mail or pass? I found out how to change username and pass in c panel, but it is only for wp admin, when i type those credentials on wordpress page i cant get in. I can log in to wp admin with them.
  Guy who worked on my web site doesnt answer to me, so i cant recover pass.
  He put his e mail on wordpress account.

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  jmills39 · Staff · May 28, 2024 at 2:06 pm

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  Hello,

  Could you provide the link to the site you’re having trouble with? Since WordPress.com doesn’t utilize cPanel, it’s possible that your site is hosted on WordPress.org, which falls outside our support scope.

  However, you might consider migrating to WordPress.com for more comprehensive support and a variety of enhanced features. We offer a free migration service, which you can request here or by replying to this message.

  If you’re interested in understanding the differences and benefits between WordPress.com and WordPress.org, check out our detailed comparison guide.

  For easier logins and quicker support, we recommend using WordPress.com Secure Sign-On (SSO).

  If you have any questions or need further assistance, feel free to reach out. We’re here to help!