Big Questions!
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At least two or three weeks ago I set up a Word Press account, but today you tell me I have nothing here. I’m confused because all this time I have been working on a blog. I work in Africa and am in the states BRIEFLY so I need an answer immediately–preferably by phone. [redacted].
In addition to the above confusion, I have some questions:
1. I cannot get the ‘read more’ button to work anywhere.
2. When I do a contact form plug in, I get HTML and not text. I am not a tech and that’s why I chose Word Press.
Can someone PLEASE call me!!
thank you!
Kathy Slamp
[redacted] -
There is no phone support. Moreover we have no idea which site you are referring to.
What is the exact URL starting with http:// of the wordpress.COM hosted site you refer to please?
And, exactly which wordpress.COM username account registered that site?
This is wordpress.COM support. I’m asking because we cannot accurately answer questions posted here until we have confirmed the URL referred to and verified the hosting.
We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM. That support is found at http://wordpress.ORG/support/
Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page. -
Hi Kathy,
The username account you’re using to post here has never owned any site on WordPress.com.
Additionally, your mention of plugins tells me that you have a self-hosted WordPress.org site, not a WordPress.com site. You’ll need to contact your hosting provider, or post in the self-hosted forums that @timethief linked to for help with this as your site is not with us and has never been with us.
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