Bill generate for closed account for doamin dressbuy.net

• 

  balajiv92 · Member · Dec 9, 2019 at 5:56 am

  • Copy link
  • Add topic to favorites

  Hai Sir/Madam,

  Past 6 to 7 month we closed account of dressbuy.net website but, yesterday 8-12-2019 we received bill generator for using, but we not used and also closed account but bill was generated why?

  send me in detail to register email (email visible only to moderators and staff) also to email id (email visible only to moderators and staff)

• 

  supernovia · Staff · Dec 9, 2019 at 10:28 pm

  • Copy link

  Hi @balajiv92, can you log out, and log back in using the account associated with that site?

  Then reach out here directly: https://en.support.wordpress.com/contact/

  I can see that the upgrades were not properly cancelled, but if you’ll contact us from the correct account, support can help. Please contact support right away (within the next day or two) so they can help you determine what to do about the domain before it’s fully renewed again. Thank you!