Bill Paid

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  khite1514 · Member · Feb 28, 2020 at 6:07 pm

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  Hi I paid a bill for domain mapping, and I cant find any invoice on wordpress can you please help me and tell me what it is I am paying for. [redacted]

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  staff-doublebassd · Staff · Feb 28, 2020 at 8:17 pm

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  Hi there,

  The mapping subscription that you were charged for it not connected to the account you are contacting us from, but rather the usernamejusthoofinit WordPress.com account. Do you have login credentials of that WordPress.com account?

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  khite1514 · Member · Mar 3, 2020 at 7:16 pm

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  I must not, my old email is (email visible only to moderators and staff) and I do not have that anylonger, it that what it is tied to?

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  staff-blorbo · Staff · Mar 3, 2020 at 7:50 pm

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  We can’t reveal what the email address was, but I can tell you it wasn’t Gmail.

  We have some options for you at https://en.support.wordpress.com/account-recovery/

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  khite1514 · Member · Mar 3, 2020 at 8:11 pm

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  ok (email visible only to moderators and staff) then. Can I get reset some how for that?

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  staff-blorbo · Staff · Mar 3, 2020 at 8:28 pm

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  That is correct. To recover access, please follow the steps at https://en.support.wordpress.com/account-recovery/