Bill pay and log-in

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  philipmetzidakis4243e46b13 · Member · Nov 14, 2020 at 2:22 pm

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  I got an email saying that my bill is due. I have lost my password and I cannot get two-stage authentication to work. I want to pay my bill, and I want to turn two-stage authentication off. Please help.

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  supernovia · Staff · Nov 14, 2020 at 11:58 pm

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  I’m sorry to hear that — is the site hosted here with us?

  If so, can you please reach out through our account recovery form? The recovery team will take a look and assist you directly.
  https://wordpress.com/support/account-recovery/#account-recovery-form

  If you need more help from us or have trouble with the form, could you send a link to the affected site?