Bill problem

  • Unknown's avatar
    tszchingtang · Member ·

    How can i stop the auto pay?
    My website is not activate at all. And we will not use wordpress anymore.
    But you still change the fee to me.
    How can i cancel it ?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hello!

    Thanks for reaching out! However, it seems like there may be a misunderstanding. The website goods2buy.com is not hosted on WordPress.com, and we don’t handle any paid upgrades for that site.

    To resolve this, you’ll need to get in touch with your current hosting provider for goods2buy.com. They will be able to assist you in adjusting your account settings to prevent automatic renewals. If you’re unsure about your hosting provider, you can use a website like Hosting Checker to look up that information: https://hostingchecker.com/

    I hope this clears things up! If you have any further questions or need assistance, feel free to ask.

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