Bill received from WordPress though I don’t use WordPress.

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  jakobhostetler · Member · Sep 28, 2021 at 11:20 pm

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  Hi WordPress team, can you please help me understand a bill I received recently? It was for $373.08. I know my new Wix site is still hosted through WordPress, but I have no idea why this charge was so high. Please help me understand.

  Thank you!
  Jake

  Site: http://www.jphostetler.com.
  Correct account: Unknown

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  aisajib · Member · Sep 29, 2021 at 6:58 am

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  Hi there!

  We’re not seeing any payments made to WordPress.com from this WordPress.com account you’re logged into. This means the transaction took place on a different account.

  Please go to https://wpchrg.wordpress.com/ and enter the payment details to look up the transaction on our database. You’ll also have the option to contact billing support directly on that page. Please send us a message there and we’ll get back to you via email.

  Regards