Billed for a Cancelled Upgrade

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  thebeardandthebaker · Member · Mar 18, 2015 at 3:22 am

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  Hi there,

  I cancelled my free trial upgrade and was still billed $99. I want a refund and I have no idea how to even start to contact WordPress about this. Any help is appreciated.

  The blog I need help with is: (visible only to logged in users)

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  anissajean · Member · Mar 18, 2015 at 5:04 am

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  Hi thebeardandthebaker,
  Here is some info on how to request a refund: https://en.support.wordpress.com/refunds/

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  pmciano · Member · Mar 18, 2015 at 2:00 pm

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  @thebeardandthebaker

  This issue is being addressed via another support request:

  https://en.forums.wordpress.com/topic/cancelled-upgrade-still-billed

  Please direct further correspondence there.