Billed for a product i don’t use

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  celticminkjewelry · Member · Apr 29, 2025 at 3:39 pm

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  I was billed for jetpack. I don’t have my website listed here and i don’t have a jetpack plugin.

  I was billed and i want a refund.

  WP.com: Yes
  Jetpack: No
  Correct account: No

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Apr 29, 2025 at 3:46 pm

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  Before asking for a refund, you better check what that charge is all about. You find all info at https://jetpack.com/support/jetpack-billing-payments/

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  marutim · Staff · May 2, 2025 at 12:09 pm

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  Hi @celticminkjewelry,

  Thank you for contacting WordPress.com! I am happy to help you with your questions.

  I have checked your account and do not see any paid subscriptions on it. If the charge you are referring to is associated with another WordPress.com, then please reach out to us from that account so that we can verify it and assist you further