Billed for a site I don’t use or need

  • Unknown's avatar
    heatheraseibel · Member ·

    I was recenlty billed to renew a WP site – for one that I don’t use and have no need of again. I can’t even remember the name of what I set up, as it was last fall. I would like to have the charges reversed, please. The email would have been (email visible only to moderators and staff) at the time, but it is no longer a valid address.

    I don’t have a site linked to this WordPress.com account

  • staff-blorbo · Staff ·

    We have absolutely no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

    If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

    If the charge is located using the above site, but you are not presented further options, please contact us via billingsupport@wordpress.com

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