Billed for Askimet but not using here

  • Unknown's avatar
    jamestenser · Member ·

    Greetings, I set up my wordpress.com account early on while learning.
    Tenserstirades.com is at a commercial hosting company, so tenserstirades.wordpress.com could possibly be deleted, but I am unclear about the consequences.
    I checked today because a renewal fee for Askimet was recently auto-paid from my credit card. I wish to stop that billing in the future but cannot discover how. The ‘Manage Account’ link on the receipt from Automattic leads to ‘THIS PAGE IS NOT AVAILABLE ON THIS SITE.’ Grrr…
    Paying even a small fee for a service I am not using due to my own inattention was silly on my part. Preventing me from managing the account is wrong on yours.
    Please help me correct this.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-95percentghost · Staff ·

    Hello, http://tenserstirades.wordpress.com/ appears to be unrelated to your tenserstirades.com domain – you can safely delete the forumer without affecting the latter.

    Regarding the Akismet “manage account” link, would you be able to share the email with the Akismet team? If you can reply to the receipt then it should get to them directly – it might be useful to see why you receive an error message when trying to manage your account.

    Lastly, we’ve sent you an email to follow up as well; please do check your spam folder too if it doesn’t show up in your inbox.

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