Billed for domain name and upgrade and service wasn’t started.

  • Unknown's avatar
    kyifranklin · Member ·

    I want a refund!

  • staff-ozmodiar · Staff ·

    What was the URL of the domain you purchased? We’ll be happy to look into it and see what we can figure out.

    The WordPress.com user account you are posting from is not the owner of any WordPress.com upgrades. In a situation like this, that typically means you ended up with a second WordPress.com account at some point and THAT account is the one that owns the upgrade that you’d like to access (or have refunded).

    If you are unable to find or log into the account that owns the upgrade, you can use our “Why was I charged?” tool that is built for this sort of situation.

    Why was I charged?

    Let us know if you have trouble or any further questions.

  • The topic ‘Billed for domain name and upgrade and service wasn’t started.’ is closed to new replies.