Billed for service I am not aware I have?

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  anselmentd · Member · Aug 13, 2018 at 6:51 pm

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  I was billed for $99 to my credit card and I am not aware of any service I have through WordPress any longer. I only use free platform now. Please advise?

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Aug 13, 2018 at 6:59 pm

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  Hi there, If you are logged in with the related username account, you can see the charge in your Billing History dashboard and from there initiate a refund. https://wordpress.com/me/purchases/billing

  If you don’t see the charge there, please try entering the details at https://wpchrg.wordpress.com/

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  brookedot · Member · Aug 13, 2018 at 11:59 pm

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  Hi there,

  In addition to the information, Jen provided I can confirm that the account you are writing from, anselmentd, does not have any transactions associated with it. Is it possible you have another WordPress.com account which you’ve bought an upgrade with?

  If so, please post from the account associated with the upgrade or the site you need help with and we’ll take a look.