Billed in error

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  xuansabu · Member · Feb 6, 2023 at 5:32 am

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  I have not been using this service at all for the past three years, and was confident I had switched my auto-renewal to OFF, but it seems that for some reason this setting was reversed or never took effect properly. I have been subject to erroneous unauthorized billing and would like it reversed.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Feb 6, 2023 at 7:43 am

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  Hi there!

  I see that the auto-renewal was turned on, which is why your domain connection was renewed for another year.

  You’ve already canceled the subscription. I’ve already issued a refund. You can see the refund receipt at https://wordpress.com/me/billing

  Regards