billed in Euro

petsittingwithoutborders · Member · Nov 21, 2018 at 8:07 pm
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HI …

petsittingwithoutborders here

how can i be billed in Euros ? through my Amex Card ///

thanks

The blog I need help with is: (visible only to logged in users)
torres126 · Member · Nov 21, 2018 at 9:53 pm
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Hi there, I’ve tagged WordPress.com staff to help you with this issue. Only they can update your account currency.

You’ll likely receive a response within a few hours from a staff member: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

Best wishes. :)
supernovia · Staff · Nov 22, 2018 at 3:03 am
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@petsittingwithoutborders I’ve switched your currency settings for you. Cheers :)
petsittingwithoutborders · Member · Nov 22, 2018 at 7:26 am
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thanks
However the Currency exchange is not correct
yesterday billed in USD : it was 48 USD a year – or 90 USD for 2 years

Now you switched to Euro BUT
it’s still 48 EURO a year – or 90 EURO for 2 years
when it should be more or less
42 EURO a year – or 79 EURO for 2 years

Looking forward
kokkieh · Staff · Nov 22, 2018 at 7:32 am
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Hi there,

The EUR prices you see displayed are correct.

Pricing is not set based on real-time exchange rates, but adjusted based on long term fluctuations over several months or even years. In some currencies we also have localised pricing, meaning the cost of upgrades in one currency will not necessarily be the exact equivalent to the pricing in USD.
kokkieh · Staff · Nov 22, 2018 at 7:35 am
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I also notice you specifically mention using an AMEX card. In the past we have had problems with our payment processor not allowing us to charge AMEX cards in any other currency but USD, even if your card was issued under another currency. So if you find your payments failing we might need to switch your card back to USD instead.

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