Billed twice for Domain

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  castlehillcapital · Member · May 27, 2014 at 5:59 pm

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  I initially purchased domain for $26 then a few days later upgraded to premium for $299. I then canceled the premium a few days later but was only refunded $274. So, essentially I am being charged twice for the domain. I would please like this resolved ASAP.

  The blog I need help with is: (visible only to logged in users)

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  thistimethisspace · Member · May 27, 2014 at 6:01 pm

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  I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  jackiedana · Member · May 27, 2014 at 10:25 pm

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  Sorry about that! I’ve issued you the remainder of the refund for the Business upgrade, so you will only have the single $26 upgrade for your domain. You should see those funds in your account within a few days.