billed twice for domain registration

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  whoamitostopit · Member · Sep 30, 2013 at 10:01 pm

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  blog is brainreel.wordpress.com

  I renewed domain registration today and got two emails for charges. Also, my billing history looks like I was charged twice.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Sep 30, 2013 at 10:05 pm

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  Hi there,

  Please see:
  Dashboard > Store > My Upgrades
  Dashboard > Store > Billing History

  Volunteers cannot help with financial issues. If you wish to contact Staff about the charges you see on your statement, please use this form (which works even when the main contact form is closed):

  Contact

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  staff-ozmodiar · Staff · Oct 3, 2013 at 8:33 pm

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  Is this regarding storyminders.com?

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  whoamitostopit · Member · Oct 3, 2013 at 9:16 pm

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  Yes, it is storyminders.com.

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  staff-ozmodiar · Staff · Oct 5, 2013 at 4:09 am

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  It does appear you you were somehow billed twice. Could have been a glitch, could have been a double click, etc. However it happened, your expiration for storyminders.com is 2015-09-29. So you essentially just purchased a multi year renewal (by accident).

  If you like, I can refund you the extra payment. Or you can just not have to worry about renewal for 2 years. Let me know.

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  whoamitostopit · Member · Oct 5, 2013 at 2:14 pm

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  Thank you for checking. that’s a good accident. I will go ahead and keep it as is.

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  staff-ozmodiar · Staff · Oct 6, 2013 at 7:45 pm

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  Good deal.

  Let me know if there is anything else I can do for you. Otherwise, thanks for using WordPress.