billed twice on the same day

  • Unknown's avatar
    unifiedcasino · Member ·

    billed twice on the same day

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-oikake · Staff ·

    Hi,

    I’ve checked it and seen that you’ve already cancelled and refunded the second charge, as you can see here.

    This also cancelled the first and correct purchase of the Creator plan, but no worries, as I’ve already restored your Creator plan, which is set to expire on April 6, 2024. You can manage this purchase from here

    Hope this helps. If you need further assistance with this, don’t hesitate to let us know!

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