billing

• 

  leisajennings · Member · Oct 19, 2014 at 9:05 pm

  • Copy link
  • Add topic to favorites

  Hi, I tried the two week premium, and a week into it I talked to ”help” and asked to please not put me on the premium. The fellow told me no trouble, he would take care of it. Then, I canceled the premium. I see I was charged the 99 dollars. Can you let me know what to do about this? Thanks, Leisa

  The blog I need help with is: (visible only to logged in users)

• 

  gracejiyoung · Member · Oct 20, 2014 at 9:46 am

  • Copy link

  Hi there,

  I’m sorry to hear that! I have completely canceled the upgrade and provided you a full refund. Please note that it may take up to a week for the refund to show up in your bank account.

  Let me know if you have any questions with this!

• 

  leisajennings · Member · Oct 20, 2014 at 3:11 pm

  • Copy link

  thank you. I am just not up to speed enough to have the premium, but I am working on it. At that point, I would be happy to upgrade. :)

• 

  gracejiyoung · Member · Oct 21, 2014 at 1:16 am

  • Copy link

  Sounds great!

  Happy Blogging!

• 

  leisajennings · Member · Oct 25, 2014 at 12:18 am

  • Copy link

  Can you tell me why no one can follow my blog?

• 

  leisajennings · Member · Oct 25, 2014 at 12:18 am

  • Copy link

  Can you tell me why no one can follow my blog?

• 

  gracejiyoung · Member · Oct 25, 2014 at 12:33 am

  • Copy link

  I was just able to Follow your blog. I showed up under your list of Followers as seen here:

  https://solomonandhomer.wordpress.com/wp-admin/index.php?page=stats&blog=74569004&blog_subscribers

  I will unfollow your blog shortly.

• 

  leisajennings · Member · Oct 25, 2014 at 12:59 am

  • Copy link

  Hmmmm..I just don’t get why my husband can’t follow this. Does he have to have a wordpress user name or can he just follow it to his own email? I guess us idiots need a step by step…. :)

• 

  gracejiyoung · Member · Oct 25, 2014 at 1:05 am

  • Copy link

  Your readers can follow your blog via email if they don’t have a WordPress.com account!

  So, to do this you would need to add the Follow Blog widget as that allows people to follow your blog via email. The Follow Button allows WordPress.com users to follow your blog via the WordPress.com Reader. :) It can be a bit confusing.

  Let me know if you have any questions with this!