Billing

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  homeswiththeresa · Member · Dec 8, 2015 at 5:58 pm

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  I was billed twice in November and I don’t understand why? It would certainly be helpful if there were a private forum or phone number on which to discuss specific account billing information!

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Dec 8, 2015 at 6:00 pm

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  To address any and all billing issues like this one we can click https://wpchrg.wordpress.com/ and we can also use this form (which works even when the main contact form is closed): http://en.support.wordpress.com/contact/?whywasi=charged

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  timethief · Member · Dec 8, 2015 at 6:02 pm

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  Note: Automattic Inc. https://automattic.com/ owns WordPress.com and other products too likes Akismet and VaultPress, etc. so this could be a charge related to one of them. It’s important to know that each charge is sent to a the registered email address for each username account so if you have more than one username account that could be confusing you.

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  supernovia · Staff · Dec 9, 2015 at 12:12 am

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  Hi @homeswiththeresa, we’ll get in touch via email. Cheers!

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  supernovia · Staff · Dec 9, 2015 at 12:14 am

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  Oh, and you can also chat with us here:

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