Billing

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  theprinfluenceadmin · Member · Nov 3, 2021 at 6:16 pm

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  I was charged

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Nov 3, 2021 at 7:47 pm

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  Hi there:

  I’m not showing any recent charges under your account – the last charge date was for a WordPress.com Premium plan in May 2021.

  Is this the charge in question? If so, most subscriptions can be canceled for a refund within 14 days of purchase or renewal, or 7 days for subscriptions that are billed monthly. This includes the WordPress.com Personal, Premium, Business, and eCommerce plans. If you’re only requesting a refund now, you’re well outside our refund window.

  If this is for another charge, can you let us know what date that charge was from so we can better advise?

  Thanks.