Billing

  • Unknown's avatar

    I want to kill my site: https://staugustinewritersconference.com. I was automatically charged $99 but I know longer want this website. I have moved on to other conferences. This should be GONE but when I log on to try to deal with this, it logs me in at yucatanwritersconference and the St. Augustine site is NO WHERE TO BE FOUND. I want the $99 charge removed and I want access to the St. Augustine Writers Conference site so that I can get rid of it. This is a nightmare. Please fix this problem ASAP. Thank you.

    Billed To

    staugustinewritersconference
    (email visible only to moderators and staff)
    Visa **** **** **** ****
    January 17, 2017

    Order Summary
    Receipt ID: [redacted by mod]
    Transaction ID: [redacted by mod]
    Subscription Price
    WordPress.com Premium
    staugustinewritersconference.wordpress.com
    (Expires: February 16, 2018)* $99.00
    Total $99.00
    This charge will show up on your statement as WPCHRG.COM.

  • HI there,

    The site, staugustinewritersconference.wordpress.com, belongs to the username, staugustinewritersconference. You will need to be logged in as that username to cancel the upgrade, so please log out of this account and clear your browser cache and cookies, and then type in that username and the associated password to log in.

    Once logged into the correct account, please comment here again and I can help you cancel everything.

    If you don’t remember the password for that account, you can click the Reset Password option and enter the username there, and it will send a reset link to the same email address where you received the receipt.

  • The topic ‘Billing’ is closed to new replies.