Billing

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  dj9791 · Member · Jan 4, 2022 at 9:16 pm

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  I was billed $300 after cancelling. I then cancelled my account again. I a, requesting the $300 be refunded. Please take care of this immediately.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Jan 5, 2022 at 12:01 am

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  Hey there, it looks like you had previously cancelled the domain, but not the plan, and then you were able to cancel the plan a few days ago after you had been billed for renewal.

  We’ll get this sorted for you. Just keep an eye on your email for a refund receipt. Thanks!

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  supernovia · Staff · Jan 5, 2022 at 12:04 am

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  I decided to see if the refund receipt went out, and accidentally sent the original receipt to you instead. Sorry about that! You weren’t billed again. The refund is being processed. You’ll see that in your statements within the next several business days. Cheers!